Privacy Policy

Who We Are

This privacy policy applies to Auburndale Fence & Deck, located at 526 Arneson Ave, Auburndale, FL 33823. Our website is auburndalefenceanddeck.com. You can reach us at sales@auburndalefenceanddeck.com with any privacy-related questions.

Information We Collect

We collect information in two ways: directly from you when you contact us, and automatically through standard web technology when you visit our site.

Information you provide

When you fill out our contact or estimate request form, we collect the information you submit - typically your name, phone number, email address, and a description of your project. We only collect what you choose to give us.

Information collected automatically

When you visit our website, standard web server logs and analytics tools may collect your IP address, browser type, referring page, pages visited, and time spent on the site. This data does not identify you personally and is used only to understand how visitors use our site.

Cookies

Our website may use cookies - small text files stored in your browser - to improve site performance and support analytics. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function correctly if you disable cookies. We do not use cookies to track you across other websites.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and other inquiries
• Schedule consultations and follow up on projects
• Communicate with you about your project throughout the work process
• Understand how visitors use our website so we can improve it

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

How We Share Your Information

We do not sell or share your personal information with outside parties except in the following limited circumstances:

• Service providers. We may use third-party tools to manage our contact forms, analytics, or email communications. These providers are only given access to the information they need to perform those specific functions and are not permitted to use it for other purposes.
• Legal requirements. We may disclose your information if required to do so by law or in response to a valid legal process such as a subpoena or court order.
• Business transfers. If our business is sold or transferred, your information may transfer as part of that transaction. We will notify you if that happens and your information will continue to be governed by this policy or a successor policy.

Data Retention

We keep your contact and project information for as long as it is needed to serve you and to maintain our business records. Inquiry records are typically retained for up to three years after your last contact with us. You may request deletion of your information at any time by contacting us directly.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain uses of your information

To exercise any of these rights, contact us at sales@auburndalefenceanddeck.com. We will respond within a reasonable time.

Third-Party Links

Our website may contain links to other websites - for example, mapping services or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

Children

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it promptly.

Security

We take reasonable steps to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to keep your information protected.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of the page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted means you accept the updated policy.

Contact Us About Privacy

If you have questions or concerns about this privacy policy or how we handle your information, please contact us: